FAQs

1. Are you a trade company or a manufacturer?

Gangsheng is an ISO13485 accredited medical brace company, FDA registration, EU EC/REP, Factory verified by SGS, established in 2017, covering an area of more than 12000 square meters, 150 pepole, We have been servicing the Health industry as a manufacturer of rehabilitation, orthotic, body sculpting and medical fixation equipment. such as Lumbar back support, Elbow Knee brace, Wrist splints… Read more

2. Can you put the logo on the products? (Can you do the design for us?)

Yes. We have a professional team having rich experience in medical brace and sports brace filed, The logo, Packing bag and so on design & manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect product.

3. How long can I expect to get the sample?

The samples will be ready in 1-3 days which the sample charge received. It will take 5-7 working days to arrive in your place. We could offer the free sample(small value only) but you will pay the freight.

4. What’s the lead time for the bulk production.

Honestly, it depends on the order quantity, item types and the peak or free season when you place an order. Normal, it’s 10-30 days for the general order after initial payment received.

5. What types of packaging do you usually use for the product?

It’s individually polybag package, and then put in the durable cartons with good quality are selected to prevent transportation damage.
We also could customize paper box package as your design as our professional sample making team are rich in experiences in any customization modification according to customer’s request. Just tell us your ideas, and we will help to make it happened as perfect boxes.

6. What is your trade term?

We usually accept terms such as EXW, FOB, CFR, CIF, etc.
You can choose the most convenient and cost-effective one as you wish.
Or you could discuss with us if you are not experienced, we would try our best to recommend the best way for you with our more than 10 years international trade experience.

7. What is the payment term?

It’s 30% in advance 70% balance before shippment.
We accept Paypal,TT,L/C,D/A,D/P,Wester Union,MoneyGram,etc.

8. How does your factory to control QUALITY?

(1) The trial sample is confirmed at first.
(2) Pre-production samples of order confirmation. For every formally confirmed order, a set of Pre-production samples would be provided to your customer for final Confirmation; only when the samples are confirmed, then would our mass production be started exactly based on the Pre-production sample quality.
(3) The bulk inspection:
(a). All the raw materials by IQC((Incoming Quality Control) before launch whole process into the process after the screening.
(b). Inline-inspection: Process each line in the process of IPQC (Input process quality control) patrol inspection.
(c). QC full inspection before packing into the next process packaging.
(d). QA before shipment to do the final inspection or customer’s on-site quality Inspection or the third party on-site quality inspection. All are available for customer to choose.

9. What is the MOQ?

Each product type has different MOQ requirement. If the quantity required by the customer is lower than the MOQ requirement, the unit price will be slightly increased.

10. What is the price per unit (including packaging) at the following MOQs:
○ 100 to 500 pcs:
○ 501 to 1000 pcs:
○ 1001 to 5000 pcs:
○ 5001 and higher pcs:

It’s different for various products, Please leave a message (it’s better including target product model, estimated quantity, sizes, customized logo & packaing or not, any modification on materials or color request or not, shipment port, certification, etc.) via email, Whatsapp, WeChat, Skype… Then we will reply you soonest as possible. Usually we quote within 24 hours after we get your inquiry. If online while chatting within 2 hours

Contact us.

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